Cisco Unified Communications Engineer (M/F) - Full time job

You want to join a dynamic company, leader in its markets with a large portfolio of solutions and services.
In order to support a rapidly growing business, Telkea Group is looking for a Cisco Unified Communications Engineer.



You will join the Cisco UC team of Telkea ICT and will be in charge of the setup, run and maintenance of Cisco UC solutions on customer premises as an onsite engineer based in Luxembourg.
You will actively follow the technology roadmap, design and architecture of the solution as well as the technical support, in collaboration with the local network, security and system teams. You will report to the customer directly as well as to the Head of service delivery management of Telkea.



  • Setup of complex Cisco UC solutions
  • Maintain and support the solution
  • Address daily tasks related to the UC production environment (incidents, change requests, ...)
  • Advanced troubleshooting
  • Interact with external solution providers



Master or similar university degree related to networking and/or telecommunications.
Proven experience and strong knowledge in delivering Unified Communications projects and operating mission critical programs.



  • Strong knowledge in Cisco UC solutions : CUCM, Unity Connection, IM&P, Jabber, Voice Gateway, Expressway, UCCX, Webex meetings,Webex Teams, SBC, third party solutions (PeterConnect, Imagicle,Telisca, …) and networking (TCP/IP, Routing, Switching, QoS)
  • Confirmed knowledge in Microsoft integration products (AD, Exchange, ADFS ,IT security,…)
  • A valid CCNP Voice or Collaboration Certification will be an advantage
  • Excellent communication skills & Customer satisfaction orientation
  • Autonomy, sense of responsibility, proactive
  • Team player
  • Dynamic, ability to adapt and prioritize tasks
  • Excellent verbal and written French and English language skills


What we offer

  • Full time position & attractive package
  • Evolution possibilities and a structured training plan
  • Dynamic teams & environment with a strong team spirit focused on #human connected values


About Telkea Group

Founded in 1929 in Luxembourg, Telkea Group is a leading, stable, and privately owned company providing innovative integration and carrier ICT solutions, PSF services in financial, insurance, public, institutions, healthcare,hospitality, industry,services and transportation industries.

Telkea ICT is providing a large panel of solutions and services, relying on more than 145 highly skilled and motivated experts leading in their domain.

If you are interested in this job, please send us your C.V. and covering letter at



Formulaire et coordonnées

Telkea Group

1, rue de Bitbourg . L-1273 Luxembourg

T: +352 42 83 83 1

F: +352 42 83 84

Telkea ICT

Support technique

T: +352 42 83 83 800

Boîte postale : B.P. 1613 • L-1016 Luxembourg

Telkea Telecom

Support technique

T: +352 43 65 65 660

Boîte postale : B.P. 1023 • L-1273 Luxembourg

Telkea Soft

Support technique

T: +352 42 83 83 800

Boîte postale : B.P. 1023 • L-1273 Luxembourg